Privacy policy
Last Updated: 06/06/2026
Roidion (“we”, “us”, or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your information when you visit our website, https://roidion.com (the “Site”), use our services, or make a purchase (collectively, the “Services”). By using our Services, you agree to the practices described in this policy.
1. Information We Collect
We may collect information about you in the following ways:
a) Information You Provide Directly
-
Contact details (name, email, phone number, address)
-
Account information (username, password)
-
Order details (billing and shipping addresses, payment information, items purchased)
-
Customer support communications (messages, emails, or form submissions)
b) Information We Collect Automatically
-
Device information (browser type, IP address, operating system)
-
Usage data (pages visited, items viewed, products added to cart)
-
Cookies, pixels, and similar technologies to help improve the Site and Services
c) Information from Third Parties
-
Shopify and service providers who help us operate the Site
-
Payment processors to process your orders
-
Advertising partners and analytics providers to improve your shopping experience
2. How We Use Your Information
We use your information to:
-
Provide Services
-
Process and fulfill your orders
-
Communicate about your account, purchases, returns, or exchanges
-
-
Customer Support
-
Respond to questions, concerns, or complaints
-
Improve our Services based on feedback
-
-
Marketing & Advertising
-
Send promotional emails or advertisements (you can opt out at any time)
-
Personalize your experience on our Site
-
-
Security & Fraud Prevention
-
Detect and prevent fraudulent or unauthorized activity
-
3. Cookies & Tracking
We use cookies, pixels, and similar technologies to:
-
Remember your preferences
-
Analyze Site usage
-
Provide personalized advertising
You can manage or block cookies in your browser settings, but some features of the Site may not work if cookies are disabled. For more details about Shopify’s cookies, see Shopify Cookies Policy.
4. How We Share Your Information
We may share your information with:
-
Vendors or service providers (e.g., payment processors, shipping providers, IT services)
-
Business and marketing partners to improve our Services or advertise products
-
Affiliates within our corporate group
-
Legal authorities if required by law or to protect our rights
We do not sell your personal information.
5. Your Rights
Depending on your location, you may have the right to:
-
Access or request a copy of your personal information
-
Correct or update your information
-
Delete your personal information
-
Limit or object to how your information is used
-
Withdraw consent where applicable
-
Exercise other rights under local privacy laws (e.g., GDPR)
To exercise your rights, please contact us at info@roidion.com.
6. Children’s Privacy
Our Services are not intended for children under 16. We do not knowingly collect personal information from children. If you believe we have collected information about a child, please contact us, and we will delete it.
7. Data Security & Retention
We take reasonable measures to protect your information, but no system is completely secure.
We retain personal information only as long as necessary to provide Services, comply with legal obligations, or resolve disputes.
8. International Users
Your information may be stored and processed outside your country, including in the United Kingdom and other countries where our service providers operate. We take measures to ensure appropriate safeguards are in place for international transfers.
9. Third-Party Websites
Our Site may contain links to third-party websites. We are not responsible for their privacy practices. Please review their privacy policies when you visit their sites.
10. Contact Us
If you have questions about this Privacy Policy or your personal information, you can contact us at:
Roidion
Maresfield Gardens, Mourne House
NW3 5SL, London, United Kingdom
Email: info@roidion.com
Website: https://roidion.com
